ILM L5 Certificate in Service Improvement (Lean Six Sigma)
Category: Training
Publish date: 02/02/2023
Are you seeking new skills and a management qualification to enhance your job application/CV? Our ILM L5 Certificate in Service Improvement could be the ideal course for you!
Many companies are trying to streamline their processes and cut costs along the way, which is why this course focuses on learning lean production methods and techniques that help improve service delivery.
Lean Six Sigma has been used by global organisations since 2001 as a means to analyse inefficiencies within the workplace, and identify processes to reduce waste, cost and time. In fact, there are currently thousands of jobs in the UK requiring Six Sigma knowledge, with an average salary of over £45k – highlighting just how in-demand this level of understanding is.
Our 5-day course covers LSS at Green Belt level, helping middle managers to not only understand but also implement these processes in the workplace. You’ll find the training is very much focused on the practical application of Lean Six Sigma, and offers you the chance to learn new skills for use in future roles.
The training is assessed through a work-based assignment – in the form of a Business Improvement Plan – which has to be submitted after course completion. You’ll then receive two certificates that qualify your ability to implement Lean Six Sigma methodology at Green Belt level – a process that is widely recognised and utilised by major organisations such as Amazon, Jaguar Land Rover, GlaxoSmithKline, Deloitte, Motorola and many more.
Want to find out more about our ILM L5 Certificate in Service Improvement training?
Full details on the course can be found here.
Plus, you can make the most of our flexible delivery by attending the training either virtually or in-person at our Portsmouth, Rosyth and Cottesmore Resettlement Centres.
Your ELCAS funding may be used.
Here’s what some recent attendees had to say about the course:
“A well-structured and delivered course. Chris was extremely knowledgeable and passionate about all the topics. The practical exercises were well delivered, controlled and measured. Thank you!” - Jan 2023
“Chris was an excellent instructor with lots of knowledge and experience in Lean and Six Sigma. His examples of working with the NHS will be so valuable to my current role within a health and social environment. I really enjoyed the whole week and feel it was value for money.” - Jan 2023
“Content was brilliant and I will definitely implement the different templates in my current position. Very helpful with my career progression. Tutor very professional and informative.” - 2022
“The instructional delivery from the tutor was exceptional. The extra effort to give alternate explanation from a different angle made it very easy to understand the learning points being delivered. Very helpful and interactive. Thank you so much.” - 2022
“Chris is an excellent instructor. He goes above and beyond from the pre-course information to the post-course support he provides. The course was informative and enjoyable from start to end. I will not only take away a sound understanding of the Lean Six Sigma methodology, but have picked up some excellent coaching and development techniques too. Thank you.” - 2022