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Virgin Media - now recruiting Field Service Technicians across the country

Category: Job Finding Publish date: 05/02/2020

Virgin Media - now recruiting Field Service Technicians across the country “I was in the RAF for 23 years, so I already had a background in comms and IT. I saw an advert for this role on a military jobs website and noticed that Virgin Media were specifically looking for ex-military applicants. It seemed like a good fit for me!” – Donna

Whether it’s TV, mobile, home phone or super-fast broadband services, we’re turning people on to new possibilities. At Virgin Media we’re 100% focused on making our customers’ lives easier, richer and a little more fun. Together, we’re creating something special and we’re loving every second.

Right now, we have a number of roles open to both men and women, and are encouraging women to apply and boost our female representation in this area. It’s super important for us to reflect the communities that we serve – not just for Field Technicians but also for STEM roles in general. And this is just the beginning.

You’re no average technician. What you are is a specialist-trained expert in your field who is making a difference to our customers every day.

Whether you’re installing our amazing digital products and services into homes or businesses, or helping to solve a customer’s problem, you do it with passion and skill.

Of course, every customer is different, and every install will be different too. It’s how you handle each situation that will set you apart. You’re resilient, so you can rise to any challenge and handle anything the customer throws at you the Virgin way - with composure and respect.

Who we’re looking for

If you have a logical approach to solving problems and get a buzz out of helping people; as well as an interest in technology such as smartphones, tablets and PCs, this could be the role for you. You’ll need:
  • A full, valid UK driving licence
  • To be comfortable speaking with our customers over the phone
  • A logical approach to work and problem solving
  • The willingness to work outside in all weathers
  • An understanding of working safely at heights, and to be comfortable doing so

Click this link to find out what a day in the life of our Field Technicians looks like.