About HM Revenue and Customs

About HM Revenue and Customs

What we do

As one of the UK’s largest government departments, our work makes a difference across all businesses and households within the UK. This is achieved by collecting the money that pays for the UK public services and by helping families and individuals by providing targeted financial support where required. 

We’re not all Tax Professionals either. We have over 20 various professions, attracting a diverse workforce including Digital Specialists, Data Analysts, Policy Makers and Government Communicators. 

Our values 

We can only achieve our purpose through the skill, dedication and professionalism of our people. You deserve to feel valued, rewarded and connected to the work you do - so through our People Strategy, we’re committed to making HMRC an inclusive environment that engages, motivates and is a better place to work for everyone. 

We’re dedicated to investing in you every step of the way, so if you’re looking to get ahead, join us and see how you can make a difference.

What is the RISE programme? 

HMRC is committed to the principles of the Armed Forces Covenant and was awarded the silver Defence Employer Recognition Scheme award in 2015 and is regarded by many as an exemplar employer of reservists and veterans.

Building on this success, HMRC RISE is the first of its kind in the Civil Service, a recruitment programme offering both an internship and a 2-year fixed term appointment to successful applicants. Please read the success stories here!

Recognising the value and highly transferable skills Service leavers bring to an organisation, this is an exciting opportunity for talented service leavers to gain valuable insight into the work of HMRC. 

This unique programme offers an internship of up-to 8 weeks, followed by a 2-year fixed term appointment for those who meet the standards required for the role. 

During the programme interns will continue to be paid by the MOD as part of the resettlement process. Interns will be placed into a role within one of our key lines of business such as Customer Compliance Group, CDIO, HR or Customer Services Group. Wherever you are placed you will have the opportunity to learn first-hand from subject matter experts and experienced colleagues with an established reputation in the profession. 

To support your transition and throughout the programme, you will be matched with a buddy from the HMRC Veterans Advocates network and join a virtual cohort of other service leavers. 


HMRC is transforming into a modern tax authority, equipped for the future needs of customers. This means it will become a smaller, more digital and more highly-skilled organisation, bringing people together in 13 large Regional Centres. 

This transformation includes redesigning our processes around our customers, creating great online services, and making better use of the data we have to change the way we do our compliance work. 

It is also about making HMRC a great place to work by investing in your skills and career development, creating modern, collaborative working environments and offering more rewarding and interesting work. 

Our Regional Centres will make it far easier for us to invest in people’s skills and career development, to work more collaboratively and to offer more rewarding and interesting work. 

They will be home to multiple lines of business and professions, and have a balance of operational delivery, compliance and tax professional roles. They will also all have roles from our corporate and strategic functions, for example, policy, HR, project management, finance and communications - although the size and make-up of teams will vary across each Regional Centre. 

Support for Reserves 

Service leavers are invited to consider the benefits of seamless transfer into the Reserves 
  • Full tax free annual bounty of circa £1700 per annum 
  • Daily rate of pay based on rank 
  • Retain regular rank (in many cases) 
  • Reserves pension
  • Pay in lieu of annual leave 
  • 15 days paid special leave from HMRC to undertake annual training commitment 
  • Opportunity to mobilise to serve on operations in the future if desired.  
  • Reserves Champion to advise on opportunities and HR policy
  • Opportunities to participate in employer/ministerial engagement activities