Certified ScrumMaster

Please note that courses starting on or after the 1st October 2024
will be delivered by Reed in Partnership.

With the increasing use of Scrum in the workplace, this training course will give you an understanding of Scrum and how to practically apply it. It is focussed on the role of the Scrum Master, who is a servant leader for the Scrum Team, achieving results by focusing on the needs of the Scrum Team.

It is also suitable for those who will interact with or work as part of a Scrum Team. You will gain an industry recognised Scrum Alliance CSM qualification.

Next Scheduled Date: 22 Jul 2024

  • Location: RRC Catterick
  • Duration: 2 Days
  • Funding:
  • Total Cost: £998.04
  • Total Cost from October 2024: £998.04
  • Book today!

Why take this course?

This training will give you practical skills to facilitate and coach a Scrum team. A key role in each Scrum team is the Scrum Master who supports the team’s development through facilitation, mentoring and coaching.

Attending the Certified ScrumMaster® course and completing the certification is a great first step towards becoming a Scrum Master. 

Is this the right course for me?

Scrum is the leading way for teams doing knowledge-based work to organise themselves.

It’s part of the agile movement and although originally focused on software development teams, Scrum is now also used worldwide in many different areas including marketing, product development and change projects. If your future role will involve leading or working within teams, particularly within an agile working environment, this training will be beneficial.

This training is suitable for:

  • Beginners, new to Agile/Scrum.
  • Those currently working in software or non-software Agile/Scrum teams.
  • Established Agile/Scrum practitioners looking to formalise their experience.
  • Managers and Executives interacting with Scrum teams.


Scrum Alliance ‘Certified ScrumMaster®’ (CSM)


The Certified ScrumMaster® course is suitable for beginners to agile working, those working in software and non-software Scrum and Agile roles, and managers and executives who may interact with Scrum teams and want to learn the language and understand the framework.


IT Requirements for Virtual Classroom Training:
Attendees will require access to a laptop without firewall restrictions, to download the PDF workbook and access the online Zoom Platform, mural.co  and a web browser such as Chrome or Firefox, which is used throughout the training. 

Access through a tablet or phone is not sufficient. We recommend that you use a personal laptop or PC as MOD laptops may not give full access or provide full functionality, which is required for the course.

Your computer must have a camera and microphone (built-in cameras and microphones are OK).

Fees & Funding

  • Course Fee £998.04
  • Total Cost £998.04

Course Content

This two-day course, delivered online or in the classroom, will give you an understanding of how to apply Scrum and covers the following:


  • Lean, Agile and Scrum — clarifying your understanding of Scrum and its underpinnings.
  • Scrum patterns — going beyond the basics towards excellent Scrum.
  • Facilitating great retrospectives — how to help your team to find value in retrospectives.
  • The Scrum Master as team coach — what coaching is and why it is different from mentoring and consulting.
  • An introduction to powerful questions.
  • How the Scrum Master serves the development team.
  • How the Scrum Master supports the product owner.
  • Facilitating impediment removal.
  • The Scrum Master as an agent for change.


Attendees will be asked to complete some pre-work which could take up to 2 hours prior to attendance. This includes some reading, a video and short exercise on growth mindset.

An electronic workbook will be provided to all attendees (hard copy for classroom-based courses).


Course Content:


● Lean, Agile and Scrum

○ Agile and Scrum Review and Refresh

○ Fixed vs. Growth Mindset

○ Patterns for Excellent Scrum

● Agile Facilitation

○ Facilitating Scrum

○ Group Decision Making

○ Designing and Facilitating Great Retrospectives

● An introduction to Coaching

○ Facilitating, Teaching, Mentoring and Coaching

○ Powerful Questions

○ Coaching Dojos

● Experience Scrum Through a Simulation

● Service to the Development Team

○ Servant Leadership vs. Traditional Management

○ Agile Engineering Techniques

● Service to the Product Owner

○ What Support Does the Product Owner Need?

○ Techniques for Stakeholder Management

● Service to the Organisation

○ Dealing with Impediments: Circles and Soup and The Executive Action


○ Why is change hard?

● Questions and Answers

IT Requirements for Virtual Classroom Training:
From January 2024 online courses will take place through the 'Zoom' Platform. Attendees will also need to download an app called 'Mural' to use during the course. You can find out more at   mural.co  
We recommend that you use a personal laptop or PC as MOD laptops may not give full access or provide full functionality, which is required for the course. 

All attendees will be registered with Scrum Alliance, and you will receive a two-year membership, giving you access to member features and content.



After the course, once registered with Scrum Alliance, attendees can sit the online exam. There is no need to pre book – this can be taken at any time up to 90 days from the course start, although it is recommended you take the exam soon after the course. The trainer will suggest ways to prepare for the exam (primarily reading).


The exam is multiple choice with 50 questions to be answered within a one-hour time limit.

The pass mark is 74% (37 out of 50 questions)

One retake is included at no extra charge.


You will be able to download a Certificate on successful completion, through your Scrum Alliance login, and you will also be provided with a digital badge which can be added to your LinkedIn profile.


All attendees will be able to book an optional free 1:1 coaching/mentoring call with the trainer post course to discuss your own situation and understand how to put your learning into practice.



Career Opportunities

Many Scrum Master job descriptions are looking for several years of experience with Scrum, however Service leavers with team leadership experience and knowledge of an agile environment alongside this CSM qualification have some of this relevant experience. While there are no guarantees, we have seen service leaders become excellent Scrum Masters.

Service leavers moving into engineering (software, hardware, mechanical etc.) would also benefit from gaining a Certified ScrumMaster® qualification. This would give you the knowledge and skills to be an effective part of a Scrum team and could offer the potential to transition to a Scrum Master role.


The training is ideal for Managers leading or working within project teams, particularly within an agile working environment.


Adzuna.co.uk currently shows over 5,000 roles across the UK requiring scrum experience, with an average salary of £68k.


Certified ScrumMaster

Scheduled dates and locations

Here are the next available dates. To check availability or to book a place contact
Select location CTP - Online CTP Aldershot Training Centre RRC Catterick All
  • Date Location Availability
  • 22 Jul 2024 RRC Catterick
    Good Availability
  • 25 Jul 2024 CTP - Online
    Good Availability
  • 16 Sep 2024 CTP - Online
    Good Availability
  • 23 Sep 2024 CTP - Online
    Reserve spaces available
  • 4 Nov 2024 CTP - Online
    Good Availability
  • 16 Dec 2024 CTP - Online
    Good Availability
  • 27 Jan 2025 CTP Aldershot Training Centre
    Good Availability
  • 10 Mar 2025 CTP - Online
    Good Availability
  • 7 May 2025 CTP - Online
    Good Availability
  • 30 Jun 2025 CTP Aldershot Training Centre
    Good Availability
  • 27 Aug 2025 CTP - Online
    Good Availability
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