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Resettlement success

Richard G
Forces: Army

Richard G - Gdsm

"I would advise any Service leaver to put any doubts to one side and go for it! Do not think that you cannot do it. Look at the overall picture in terms of the skills and competencies you do have and can bring to any job."

I have been with Santander since September 2016. Prior to this, I was in the Military for 17 years; I really enjoyed the development and mental challenge, travel and bonding with everyone - the camaraderie was fantastic. I enjoyed all the challenges thrown at me as it increased my problem solving skills and ability for lateral thinking. Fundamentally learning that there is always a way!

The Career Transition Partnership helped me transition into civilian work, offering me a range of courses and workshops. I attended the Career Transition Workshop (CTW) where I learned how to focus on identifying my transferable skills, develop my CV, and to get tips on how to succeed at job interviews.

As a Personal Banker with Santander, I give customers the information they need to help them make the right decision for them. The role uses my communication, listening and tolerance skills. These skills, developed during my time in the Army, have allowed me to be open minded about every customer and their unique needs, and have helped me deal with things on the spot, as well as understand the importance of finding a solution to get it sorted.

It is a different culture to the Army and the team in the branch have been really welcoming, friendly and supportive so I never feel any question is too daft!

"I would advise any Service leaver to put any doubts to one side and go for it! Do not think that you cannot do it. Look at the overall picture in terms of the skills and competencies you do have and can bring to any job."

The military gives you the breadth of skills you do have and Santander as an organisation appreciate that and can see the value you will add.

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