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resettlement guide

State Benefits for Ex-Armed Forces Personnel

This resettlement topic will help you find out more about State Benefits, including:

  • What benefits exist
  • Eligibility
  • Benefits for those being medically discharged
  • Where to find further information and advice
  • Some frequently asked questions on the topic

You will also find details on some additional benefits and discount schemes for service and ex service personnel.

There are a range of benefits covering many areas such as Housing, Welfare and Disability, and these benefits are managed through organisations such as the Department for Work & Pensions, HM Revenue & Customs, and local authorities.

The benefits system is currently undergoing a period of change. This includes a new Universal Credit being introduced to replace 6 existing benefits. Universal Credit started to be introduced in stages from April 2013 and DWP is planning to make Universal Credit available in each part of Great Britain during 2016. More information about Universal Credit and how to claim it can be found at

Claiming Benefits

DWP Armed Forces specific information is available at

Advice on claiming benefits can be obtained from a number of sources, for example: – This Government website provides a wealth of information on the full range of benefits that can be claimed, and has links and contact details for further advice or to apply. also has details of online independent benefits calculators which can provide information on the benefits you may be entitled to claim. You will need to enter some details on your personal circumstances in order to get an accurate assessment of benefits you may be entitled to.

View information on most DWP benefits here.

To contact Jobcentre Plus via telephone: call 0800 055 6688 (Welsh language: 0800 012 1888; Textphone: 0800 023 4888; Monday to Friday, 8am to 6pm).

Citizens Advice Bureau

The Citizens Advice Bureau can provide guidance on the full range of benefits through their regional offices, telephone helpline, and the online information service.

For those in Scotland, the Armed Forces Advice Project, which is operated by the Citizens Advice Bureau, can provide advice and guidance on benefits. The telephone number is 0845 231 0300.

The MOD website has a link to benefits which may be relevant for service personnel.

Service Charities

Various Service charities such as The Royal British Legion (RBL) and Service Personnel & Veterans Agency (SPVA) also offer serving and ex service personnel advice on a range of state benefits and concessions. The SPVA also manage the Armed Forces Compensation Scheme for anyone who has suffered illness, injury or death as a result of Service from 6 April 2005.

External links

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