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Cisco Cert Network Assoc (CCNA)

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Aim of the Course 
Cisco® certifications are for those looking to work in IT communications and multi-service networks. The course delivers the skills to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. The course has recently been updated to cover the latest revisions to the CCNA exam topics.

Course Content 

The course covers the following topics:

  • Understanding both OSI and TCP/IP models
  • Networking utilities ipconfig, ping, arp and traceroute
  • Common Ethernet standards and frame formats
  • Switching evolution, logic and frame delivery
  • Cisco IOS command line basics
  • Initial switch and router configuration
  • Basic switch security with MAC filtering
  • Provisioning of DHCP services using a Cisco router
  • Packet routing logic with connected, static and default routes
  • WAN technology overview and serial link configuration
  • VLAN management, VTP and 801.q Trunking
  • IPv4 Subnetting – Classful, Classless and VLSM
  • STP, RSTP, PVSTP fundamentals and configuration
  • Etherchannel fundamentals and configuration
  • Managing router and switch backup using TFTP
  • CDP fundamentals, configuration and troubleshooting
  • IPv6 fundamentals and configuration
  • Dynamic routing protocol concepts
  • OSPF single and multi-area fundamentals and configuration
  • EIGRP fundamentals and configuration
  • ACL concepts and configuration
  • NAT fundamentals and configuration
  • FHRP with HSRP and GLBP
  • Password resets and ConfReg start-up control
  • GRE tunnelling fundamentals and configuration
  • Frame Relay fundamentals
  • Syslog, SNMP and Netflow fundamentals.

More information on the CCNA Certification can be found at

Qualifications Awarded 

CCNA certification validates intermediate-level (NQF Level 3) technical competency of interconnecting Cisco network devices on a medium-sized communications network. The international certification from Cisco provides employers in the UK and abroad with a means to identify those qualified individuals who have the appropriate skill sets to do the job successfully.

Exam/s for the CCNA are undertaken by students after the completion of the course at test centres around the country.

There are two paths to CCNA certification, a single exam route and a two exam route.

For those that take and pass the 200-120 CCNAX composite exam a CCNA will be attained. For those that undertake both the 100-101 ICND1 and the 200-101 ICND2 exams a CCNA and a CCENT will be attained. The table below outlines the exam codes and outcomes:

200-120 CCNAX  No  Yes
100-101 ICND1  Yes  No
200-102 ICND2  No Yes


Please note: Exams for this course are not taken at the RTC.

Employment Opportunities 

Relevant employment opportunities are in the areas of switching, routing, Voice-over-IP, and security in IT communications and networking.

Please note: The RTC does NOT sponsor, control, or set the exam questions.

All exams can be taken at approved sites around the country.

Currently Cisco’s proctor for exams is PearsonVue. More information on taking the exam/s can be found at Cisco’s and PearsonVue’s websites: and

Right Management reserves the right to cancel and/or amend course dates, times, contents and venues as listed on this website. Every effort will be made to give the Service leaver as much notice as possible and a reasonable course alternative or alternatives may be suggested, if possible. If this is not possible or the alternative(s) is/are not acceptable to the Service leaver, Right Management, who deliver all non-contract courses listed, may refund in full the total amount paid to date for non-contract funded courses, or, in the case of MOD Contract Funded courses, in agreement with the MOD, the Service leavers IRTC grant will not be notionally reduced.

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